Community Manager

Job description

We are Smartlook, a company of enthusiasts who build a global tech service from Brno. Our SaaS services for qualitative web and mobile app analytics help more than 200.000 companies to understand the behavior of their customers.

Because we are really good at our business, we got an 80 million foreign investment to take it to an even higher level. And that is exactly why we need you as well.


What will you do?

  • Your main mission will be to help us to build stronger relationships with our users
  • You will be in charge of communication with our user community at multiple touchpoints
  • You will manage reviews and our profiles on sites such as g2.com, trustradius, producthunt etc.
  • You will be responsible for the communication plan for our social media (Twitter, LinkedIn, Facebook)
  • You will create community groups of our users to help each other with technical issues
  • Once when the situation allows, you will have free hands to organize events (not just in the online world)

Job requirements

What do we expect from you?

  • At least 3 years of experience with similar position (social media management or event management)
  • Experience with creation plan for publishing on social media as LinkedIn, Twitter, Facebook
  • Experience with company reviews management is a big plus
  • Proficient level of English - both written and spoken
  • Great communication and organizational skills


What do we offer?

  • Hands-on how a fast-growing startup lives – how we build products and expand on the global market
  • To be a true team member. Your voice matters and your contribution is always taken into account
  • Absolutely informal environment, flexible working hours, 5 weeks of holidays, sick days, a day off for your birthday
  • 10 000 CZK budget for education every year, Multisport card, English courses with a native speaker
  • Vodafone subscription plan free of charge (unlimited calls, unlimited SMS, and 10 GB of data)
  • Team building parties, unlimited supply of homemade Slivovice and good rum, kitchen stacked with fruits, snacks, ice cream, etc.


Would you like to read more about us? Check this article about recent investment in us: https://forbes.cz/z-brna-analyzuji-navstevniky-webu-po-celem-svete-ted-ziskavaji-investici-81-milionu/ or our GitHub https://smartlook.github.io/


Do you want to be a part of Smartlook? Send us why you feel you are a fit for the role and our team and attach your CV or Linkedin. We will be happy to tell you more about Smartlook, people, our service, and the role itself.