Senior Product Manager

Job description

Smartlook has been on quite a ride in the past couple of years. We grew from zero to EUR 3 million+ in annual recurring revenue, and are serving companies across various industries, ranging anywhere from simple blogs to large banks.

What started as a simple session recording tool for websites is now a feature-rich analytical solution offering unparalleled insights into how online products work.

Smartlook is truly a product-oriented company. Having close to 3,000 paying customers from all over the world, we never focus on a single customer or a single geographical location. We base our strategy on coming up with ideas that are applicable across a large portion of our user base.

What will you do?

  • Own and drive the product strategy for your product area and be accountable for business outcomes and KPIs

  • Define KPIs for your area, understand how they impact our experience and business performance long-term, and monitor success over a defined period of time

  • Build a strong backlog of opportunities based on both qualitative and quantitative insights (in cooperation with a UX researcher and data analysts)

  • Work with the design and engineering departments on developing solutions and experiments to test your hypotheses quickly and drive successful business impact

  • Stakeholders management (coordinate with internal and external stakeholders to properly communicate expectations and product changes)

Job requirements

What do we expect from you?

  • 3 years of experience in a product management-related role

  • Ability to define and negotiate a roadmap reflecting goals and support company vision and mission

  • Demonstrated success in delivering innovative and user-friendly, customer-facing products/services with measurable impact, rooted in deep customer understanding

  • Experience with using a product analytics / user behavior tool (e.g., Mixpanel, HotJar, FullStory, Smartlook, etc.)

  • Proven analytical thinking, leadership, problem-solving, project management skills, attention to detail, and organizational skills

  • Ability to juggle multiple competing priorities and navigate ambiguously defined structures to deliver results

  • Knowledge of product management lifecycle and related processes

  • Knowledge of SaaS business metrics is a huge plus

  • B2B SaaS experience is definitely a huge plus

  • Fluent in English

What can you expect from Smartlook?

  • Global B2B SaaS business (customers from 150 countries, 30% of revenue from the US)

  • Up-market focus (from SMBs to enterprise)

  • Customer acquisition through both the self-service and sales (inbound and outbound) channels

  • Platform-agnostic product, focus on all major platforms (web, iOS, Android)

  • To be a true and valued team member. Your voice matters and your contribution will always be taken into account

  • A really informal work environment, flexible working hours, 5 weeks of holidays per year, sick days, even a day off for your birthday

  • A 10,000 CZK budget for education every year, a MultiSport card, English courses with a native speaker

  • A Vodafone subscription plan (free of charge with unlimited calls, unlimited SMS, and 10 GB of data)

  • Team building events, unlimited supply of homemade slivovice and good rum, kitchen stacked with fruits, snacks, ice cream, etc.

Location: Brno or Prague

In the meantime, you can check our Life at Smartlook Instagram account: or read some articles: